Setting Up for Your Appointment
Connecting to your Psychiatry Telemed appointment is simple. Here’s everything you need to know to ensure a smooth, high-quality video experience.
What You Need
Device
Smartphone, tablet, laptop, or desktop computer with a working camera and microphone. Any device made in the last 5 years will work.
Internet
Stable broadband internet connection. Wi-Fi is preferred over cellular data. If your video quality drops, your psychiatrist can switch to audio-only.
Browser
Chrome, Safari, Firefox, or Edge — all work. No special software or app downloads required.
Environment
A quiet, private space where you can speak freely without being overheard. Good lighting so your psychiatrist can see you clearly.
Before Your Appointment
Test your camera and microphone beforehand. Close unnecessary browser tabs and applications. Charge your device or plug it in. Have your medication list and any notes ready. Click the secure link we send you a few minutes early to ensure the connection works.
During Your Appointment
Your video session is encrypted and HIPAA-compliant. Speak naturally — it’s a conversation, not a formal presentation. If you experience technical difficulties, don’t worry — your psychiatrist will troubleshoot with you or switch to a phone call if needed.
Troubleshooting
Can’t hear or be heard?
Check that your browser has microphone permission. Try refreshing the page. Make sure your device isn’t on mute.
Camera not working?
Close other apps that might be using the camera. Check browser permissions. Try a different browser.
Video is freezing?
Move closer to your Wi-Fi router. Close other browser tabs and streaming services. Your psychiatrist can switch to audio-only.
Why Psychiatry Telemed
Florida faces one of the most acute psychiatric provider shortages in the nation. Mental Health America consistently ranks Florida among the lowest-performing states for mental health access, with high rates of adults experiencing mental illness who receive no treatment. Traditional psychiatric practices compound this problem with 4–8 week waitlists, insurance gatekeeping, and geographic barriers that make care inaccessible for millions of Floridians.
Psychiatry Telemed was built specifically to address these systemic failures. Our virtual-first model eliminates geographic barriers entirely — any Florida resident with a device and internet connection can access a board-certified psychiatrist within 1–3 business days. Our transparent cash-pay pricing ($299 initial evaluation, $149 follow-ups) removes insurance uncertainty. And our commitment to provider continuity — the same psychiatrist at every appointment — ensures the kind of consistent, relationship-based care that produces the best clinical outcomes.
Every aspect of our practice is designed around patient access: rapid scheduling, flexible appointment times, no commute, no waiting room, and the complete privacy of receiving care from your own home. The American Psychiatric Association has endorsed telepsychiatry as an effective and appropriate model for psychiatric care delivery, with research consistently demonstrating outcomes equivalent to in-person treatment.
What to Expect From Your Care
Your care at Psychiatry Telemed begins with a comprehensive 60-minute psychiatric evaluation — the most thorough and important conversation you’ll have about your mental health. Your board-certified psychiatrist will explore your symptoms, personal history, family background, medical conditions, current medications, and life circumstances to build a complete clinical picture. You’ll leave with a working diagnosis, an individualized treatment plan, and — if clinically appropriate — a prescription sent to your pharmacy the same day.
From there, monthly 30-minute medication management follow-ups ensure your treatment is actively monitored and optimized. Your psychiatrist tracks medication efficacy, manages side effects, adjusts dosages based on your response, and refines your overall treatment strategy as your needs evolve. You will see the same provider at every appointment — this continuity is not a convenience, it is a clinical requirement for effective psychiatric care.
Between appointments, established patients can communicate with our office through the secure patient portal. If you’re experiencing worsening symptoms between scheduled visits, contact us and we will accommodate an earlier appointment when possible. All communication and care delivery is protected under federal HIPAA regulations.
Serving All of Florida
Psychiatry Telemed serves patients in every county across the state of Florida. Our anchor markets include Miami and South Florida, Tampa and the Bay Area, Jacksonville and Northeast Florida, Orlando and Central Florida, and West Palm Beach and the Treasure Coast — but our virtual model means expert care is equally accessible whether you’re in Tallahassee, Cape Coral, Hialeah, or anywhere in between.
Contact us at (689) 399-2500 or schedule online. Most new patients are seen within 1–3 business days.
Additional Information
Psychiatry Telemed is committed to providing patients with the information they need to make informed decisions about their mental health care. We believe that educated patients achieve better outcomes, maintain stronger treatment adherence, and experience greater satisfaction with their care. This resource is one part of a comprehensive information library designed to support you at every stage of your psychiatric care journey.
For additional questions not covered here, please explore our Frequently Asked Questions page, contact us at (689) 399-2500, or reach out through our contact page. If you’re ready to schedule your initial psychiatric evaluation, most new patients are seen within 1–3 business days. Your first 60-minute appointment is $299, with monthly follow-ups at $149.
You can also explore our conditions we treat, service offerings, treatment approaches, and medication guide library for comprehensive information about specific aspects of psychiatric care at Psychiatry Telemed.
Your Care Journey at Psychiatry Telemed
Whether you’re exploring psychiatric care for the first time or transitioning from another provider, Psychiatry Telemed is designed to make every step straightforward, transparent, and supportive. Our patients consistently tell us that the experience feels different from what they expected — more personal, more thorough, and more accessible than traditional psychiatric care.
Getting started is simple: contact us online or call (689) 399-2500. You’ll hear back within one business day to schedule your initial 60-minute psychiatric evaluation. Most new patients are seen within 1–3 business days. Your first appointment costs $299, and monthly 30-minute medication management follow-ups are $149. No insurance is required, no referral needed, and no prior authorization to navigate.
Every patient sees a board-certified psychiatrist — the same provider at every appointment — who brings the clinical expertise of medical school, residency training, and board certification to your care. This is not a chatbot, not a physician assistant, not a rotating pool of interchangeable providers. It is a real, consistent clinical relationship built on trust, expertise, and the shared goal of improving your mental health.
If you have questions about any aspect of our care, explore our FAQ page, browse our conditions and services, or reach out directly. We’re here to help — and we can likely see you this week.