Privacy Policy
Effective Date: March 25, 2026
Psychiatry Telemed ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit psychiatrytelemed.com/ or use our services.
Information We Collect
Information You Provide
When you contact us, schedule an appointment, or become a patient, we may collect: your name, email address, phone number, date of birth, address, insurance information (if provided for superbill purposes), medical history, psychiatric symptoms and diagnoses, medication information, and any other information you provide during your care.
Information Collected Automatically
When you visit our website, we may automatically collect: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and general geographic location. This information is collected through cookies and similar technologies.
How We Use Your Information
We use your personal information to: provide psychiatric evaluation and treatment services, manage appointments and patient communications, process payments and generate superbills, improve our website and services, comply with legal and regulatory requirements, communicate with you about your care, and respond to your inquiries.
HIPAA Compliance
All protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida state health privacy laws. Our HIPAA Notice of Privacy Practices is available separately and describes your rights regarding your health information in detail.
Information Sharing
We do not sell your personal information. We may share your information with: healthcare providers involved in your care (with your consent), payment processors for billing purposes, technology service providers who support our operations (under strict data protection agreements), law enforcement or government agencies when required by law, and professional advisors as necessary for business operations. All third-party service providers are required to maintain the confidentiality and security of your information.
Data Security
We implement administrative, technical, and physical safeguards to protect your personal information, including: encrypted video communications for all appointments, secure servers and databases, access controls limiting who can view patient information, regular security assessments and updates, and employee training on privacy and security protocols.
Your Rights
You have the right to: access your personal information and health records, request corrections to inaccurate information, request restrictions on certain uses of your information, receive an accounting of disclosures of your health information, file a complaint if you believe your privacy rights have been violated, and opt out of marketing communications.
Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. Our clinical services for children ages 6–17 are governed by HIPAA regulations and require parental/guardian consent.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the policy was last revised. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us at (689) 399-2500 or through our contact page.
About Psychiatry Telemed
Psychiatry Telemed is a virtual psychiatric practice providing board-certified psychiatric care to patients across the state of Florida. All services are delivered through secure, HIPAA-compliant video technology by psychiatrists licensed in Florida and board-certified by the American Board of Psychiatry and Neurology.
Our services include comprehensive psychiatric evaluation and diagnosis, ongoing medication management, and specialized programs for anxiety and depression, mood disorders, ADHD, PTSD and trauma, addiction psychiatry, women’s mental health, geriatric psychiatry, and executive function challenges. We serve children (ages 6+), adolescents, adults, and seniors.
For questions about this policy or any aspect of our practice, contact us at (689) 399-2500 or through our contact page. Our office hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Psychiatry Telemed is committed to providing accessible, transparent, and expert psychiatric care to every Florida resident who needs it. We believe that mental healthcare is a fundamental right, not a luxury — and our practice model reflects that belief in every aspect of our operations.